Adams R., Small Business Owner, verified G2 reviewer
The product is too costly because of independent charges and billing; they charge relatively $15/month for three operators. Extra $10/per additional operator, removing branding is also charged independently and even sending email campaigns or creating a good number of chatbots.
Features | GoZen DeepAgent | Tidio |
---|---|---|
Pricing | ||
Free plan | ||
Starting price | $9/month | $29/month |
Custom branding at | $99/month | $749/month or (Starter/ Growth plan) + $20/month |
Seats | Unlimited at $99 | Custom at $749 |
Live Chat | ||
Human agent support | ||
5000 handled conversation | $9/month | $749/month |
Live video calls | ||
AI Chatbot | ||
AI chatbot credits | 5000 credits | 50 conversations; even a "Hello" counts |
FAQ scraper | ||
Website scraper | ||
Workflow Automation | ||
AI native workflow | ||
Flow triggers | 1000 unique visitors/month Free | 100 unique visitors/month Free |
Custom no-code flow builder | ||
Visual flow builder | ||
Sales flow templates | ||
Lead flow templates | ||
Help Desk | ||
Ticketing | Yet to come | |
eCommerce Features | ||
Native Shopify actions | Starts at $9/month | Starts at $59/month |
Product recommendation | Yes with add-on of $39/month | |
Multilanguage | Starts at $9/month | Starts at $749/month |
Upselling | ||
Cart recovery | ||
Other Features | ||
File upload | ||
Live typing | Starts at $9/month | Starts at $59/month |
Visitors info | Starts at $9/month | Starts at $59/month |
Automatic response | Starts at $9/month | Starts at $59/month |
Automatic chat assignment | Coming soon | Starts at $59/month |
Automated satisfaction survey | Starts at $9/month | Starts at $59/month |
Canned responses | Starts at $9/month | Starts at $59/month |
Department routing | Coming soon | Starts at $749/month |
Advanced analytics | Starts at $9/month | Starts at $59/month |
Open API | Starts at $9/month | Starts at $749/month |
Mobile App | ||
Integrations | ||
Messenger integration | Yet to come | |
Instagram integration | Yet to come | |
WhatsApp integration | ||
Email integration | ||
App integration (HubSpot, Salesforce, etc.) | ||
Onboarding | ||
Personalized onboarding | Available for $9/month plan | Available for $749/month plan |
Flow building assistance | Available for $9/month plan | Available for $749/month plan |
Eliminate human intervention with DeepAgent’s AI agent feature. Achieve 95% automation and offer 24/7 customer support.
Scale your business with transparent reasonable pricing. Avoid Tidio’s overpricing–Tidio charges $59/month for only 300 conversations. You need to spend $140/month for an extra 200 conversations😮!
Build customer support AI agents just by describing your requirements. DeepAgent features a built-in AI agent builder, eliminating the platform learning curve and the need for domain expertise to create complex AI agent workflows.
Get 10x more trigger limits with DeepAgent. Tidio caps trigger with just 100 unique visitors—barely enough for a serious eCommerce store. For growing businesses, that limit isn’t just low—it’s a joke.
Our tech team knows the significance of SEO hence optimized DeepAgent to run seamlessly without slowing down your website, unlike Tidio, which has been known to cause slowdowns.
Unlike Tidio, where slow responses are a common complaint, DeepAgent delivers prompt support whenever you need it–no matter your plan.
DeepAgent does its job without messing up your Shopify ecosystem. It handles order history, cancellations, and smart product recommendations—without Tidio’s mysterious ability to break the "Add to Cart" button and hurt your sales.
Enjoy 0% fees. With no costs to worry about, you can experience a hassle-free migration from Tidio to GoZen DeepAgent.