DeepAgent | Terms and Conditions

These Terms and Conditions govern your use of the GoZen DeepAgent service provided by GoZen Technologies. (“we,” “our,” or “us”). By accessing or using the Service, you agree to comply with and be bound by these Terms.

Acceptance of Terms

By accessing or using GoZen DeepAgent, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines incorporated by reference. These Terms form a legally binding agreement between you and GoZen Technologies.

We reserve the right to modify or update these Terms at any time. If any updates are made, we will post the revised Terms on our website, and the changes will become effective immediately upon posting.

Definitions

“Service”: Refers to all products provided by GoZen as described in the relative terms (if available) and on this platform.
“User”: Any individual or entity that accesses, browses, or uses the Service, including customers and anyone using the Service under a paid or free subscription.
“Account”: A user profile registered with the Service that enables access to and use of its tools and features.
“Subscription”: A paid service that provides additional features, functionalities, and capabilities of GoZen DeepAgent.
“Content”: Any text, files, data, information, or other materials uploaded, created, or submitted by you to the Service.

User Eligibility

You must be at least 18 years old or of legal age in your jurisdiction to form a binding contract. By using the Service, you represent and warrant that:

You are 18 years of age or older, or you are using the Service under the supervision of a parent or legal guardian.
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

We may restrict access to the Service based on geographical location or other criteria at our sole discretion.

Account Registration and Security

Account Creation: To access the Service, you must create an Account. When creating an Account, you agree to provide accurate, complete, and up-to-date information about yourself or your organization.
Account Security: You are responsible for maintaining the confidentiality of your Account login credentials (username and password) and any activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorized access to your Account.
Account Termination: We reserve the right to suspend or terminate your Account if we believe that you have violated these Terms, or if there is any activity that may harm or interfere with the proper functioning of the Service.

Use of the Service

GoZen DeepAgent grants you a limited, non-exclusive, non-transferable license to use the Service for lawful purposes. You agree to use the Service in accordance with all applicable laws and regulations and refrain from any prohibited activities.

Prohibited Uses:

You agree not to:

Violate or attempt to violate the security of the Service, including attempting to access data not intended for you or logging into a server or Account you are not authorized to access.
Engage in any activity that disrupts the Service or its related infrastructure.
Use the Service to create or distribute any harmful content, including malware, spyware, viruses, or other malicious code.
Harass, defame, or threaten other users of the Service.
Use the Service for any illegal purpose, including fraud, money laundering, or violating intellectual property rights.

Subscription Plans and Payments

GoZen DeepAgent offers both free and paid subscription plans. The features available to you depend on the plan you choose.

Pricing and Billing: Subscription fees are set forth on the GoZen DeepAgent website. Fees may be billed on a monthly or annual basis, depending on the subscription you select. All prices are in the currency stated on our site and are exclusive of taxes, duties, or other charges.
Payment Methods: Payments for subscriptions are made via credit/debit card or other payment methods specified during the checkout process. By subscribing, you authorize us to charge your payment method for the subscription fee on a recurring basis (monthly or annually, as applicable).
Refund Policy: Payments are non-refundable, except as required by law or as expressly stated in these Terms.
Automatic Renewal: Unless you cancel your subscription, it will automatically renew at the end of each billing cycle. You may cancel your subscription at any time via your Account settings.

Content Ownership and Usage Rights

User-Generated Content: You retain full ownership of all content you upload, submit, or create while using the Service (“User Content”). By submitting content to GoZen DeepAgent, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content for the purpose of providing and improving the Service.
GoZen Intellectual Property: All content, tools, and resources provided by GoZen DeepAgent, including the underlying AI models, platform technology, and data processing systems, remain the sole property of GoZen Technologies. You may not copy, reproduce, reverse-engineer, or exploit any part of the Service without our express permission.

Data Privacy and Protection

We value your privacy and are committed to protecting your personal data in accordance with our Privacy Policy [link to Privacy Policy].

Data Collection: We collect and process data you provide during your use of the Service, including personal information, communication data, and customer interaction data. We may also collect technical information such as IP addresses and usage analytics.
Data Processing: We process your data in accordance with the terms of our Privacy Policy to provide and improve the Service. You consent to this data processing when you use the Service.
Third-Party Services: GoZen DeepAgent may integrate with third-party services. Please note that these third-party services are governed by their own privacy policies and terms.

Limitations of Liability

General Limitation: To the fullest extent permitted by law, GoZen Technologies. Shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use or inability to use the Service, including but not limited to loss of data, loss of revenue, or interruption of business.
Maximum Liability: In no event will our liability exceed the amount you paid to us for the Service in the 12 months preceding the event that caused the damage.

Indemnification

You agree to indemnify, defend, and hold harmless GoZen Technologies., its affiliates, officers, directors, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the Service.
Any violation of these Terms.
Any third-party claims resulting from your actions or Content.

Termination and Suspension of Service

We reserve the right to suspend or terminate your access to the Service at our discretion, including in cases of:

Violation of these Terms.
Unpaid subscription fees.
Illegal or harmful behavior.

Upon termination, you will no longer have access to your Account or any associated data, except where required by law or as agreed in writing.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in [Insert Location], pursuant to the rules of [Insert Arbitration Association].

Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, with the effective date clearly stated. It is your responsibility to review these Terms regularly to stay informed of any changes.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. We will replace the invalid provision with a valid one that closely matches the intent of the original.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines incorporated by reference, constitute the entire agreement between you and GoZen Technologies. with respect to the Service.

How to Contact Us

For any questions or concerns regarding these Terms or your use of the Service, please contact us at:

Email: [email protected]