Meet Ronnie Mbugua - A Kenyan entrepreneur.
3 outcomes Ronnie enjoyed with GoZen Forms Ai,
● Generated 2,80,000 KES ($2000) with GoZen Forms Ai.
● 30% Increase in form completion rate.
● Ask personalized questions to respondents.
● Quick & easy form creation
Ronnie Mbugua, the founder of Elixir Design, a website design company, also an Art director at Kenyans.co.ke, faces challenges in simplifying his client interaction & filtering.
With growing inquiries coming through the website’s chat popup, Ronnie repeatedly answered the same questions to measure potential client fit.
But, one day, He found a solution to automate client interaction,
Which brought him revenue in just a month.
Battles with previous form builders
Ronnie has trouble collecting responses from potential clients to understand their needs and desires.
Unfortunately, traditional platforms like Google Forms and Hello Bonsai didn’t cut it due to their limited advanced features, design options, and integration capabilities.
Ronnie needed a logic-based branching platform to ask the perfect questions based on the respondent’s answers, and he needed it badly.
The logic feature was a game-changer
One day, Ronnie finds GoZen Forms AI on the search engine,
He says, “The rich features and affordability pulled me towards the GoZen Forms Ai.”
With Gozen Forms Ai under his chin, He can start creating questions combined with logical branching, so it’ll ask the questions that make sense to respondents’ answers.
Engaging experience for potential clients
Ronnie’s client onboarding experience became so good after using GoZen Forms Ai.
The logic-based questionnaire shows relevant questions for each client, reducing the friction & resulting in higher form completion rates and improved user satisfaction.
Ronnie earns 2,80,000 KES in 1 month
Ronnie’s form submission rates blew up to +30% compared to before using GoZen Forms Ai.
Clients complete the customized forms due to the improved user experience and tailored approach.
Because the client interaction & communication are going really good there, It starts hitting the revenue numbers,
Ronnie reported a revenue increase of around 2,88,000 KES ($2000) after using GoZen Forms Ai for 1 month.
Ronnie notes, “Regarding responses, I got a 30% increase in my conversion rates with the forms.
Because it was easier for people to fill it in. I could get them the customized questions for each person.
Then, in terms of revenue, the revenue increase was around $2,000, just because of that form.”
Creating forms without reading the documentation.
Ronnie loves the GoZen Form platform’s easy navigation and minimalistic design; it helps him create beautiful forms without reading product documentation.
He says, “The interface is easy to navigate and let me create forms without the need to see documentation.”
Not only that, but the new AI-powered features quicken his form-building process.
Integration with ClickUp and his project management system made data collection and analysis even more convenient.
Reflecting on his experience, Ronnie said, “Overall, my experience has been really good because, first of all, the interface was simple to use. I didn’t have to read through any documentation. I just had to click and fill in whatever I wanted to do.”
Personalized Questions to Revenue
Ronnie’s story tells us how improving first-time client interaction & personalized user experience can bring in revenue for a business.
Now imagine this: What if you could smoothen your client interaction & ask the right questions to understand each one’s needs and desires?
Will it help you give the best service?
And do you believe it’ll directly increase your company’s revenue?
Book a 15 or 30-minute product demo session with Ashwin Siddarth, our Customer Success Manager; We’ll do our best to tell you everything about this tool and help you connect with your business goals.
