GoZen Engage | Privacy Policy

INFORMATION WE COLLECT

This privacy statement explains how GoZen Engage handles your personal information and data, and it applies to all of GoZen.io’s products, services, and websites. In this policy, GoZen.io products, services, and websites are referred to collectively as “services.”

Our Approach, It’s fairly straightforward. Transparency, privacy, and security are important to us. We are the enablers who simplify data processing and management for you. You own and control your data!

The information you provide to us or that we obtain is: Name

Phone Number

Email Address

Home and/or business postal addresses

Email provider access

Registration information:

Your username, password, and email address are collected when you create an account with us in order to create and/or utilize GoZen Engage

Data

We store our customers’ data questions and responses using third party servers such as Amazon Web Services.

WHAT DOES THIS PRIVACY POLICY COVER?

The privacy practices and policies that we outline in this Privacy Policy will apply to the way that we use your information. Generally speaking, you will fall into one of three categories:

“Website Visitor”: accessing or browsing the “Site”.

“Customer”: requesting the provision of Services from us; or

“Partner”: providing services to us, to allow us to provide Services to our Customers.

This Privacy Policy applies to the Site and our Services. This Privacy Policy describes how GoZen Engage collects, uses, shares and stores information that identifies you (“personal information”) as well as your choices regarding the use, access and correction of your personal information.

Please note that this policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Information You Provide to Us via Our Site

We collect and store any information that Site Visitors provide to us as required for us to provide you with access to the Site and the Services, pursuant to the Master Service Agreement. For example, we collect personal information such as your name, email address and browser information. You can choose not to provide us with certain information, but then you may not be able to register with us or take advantage of some of our features.

If you have provided us with a means of contacting you, we will use such means to communicate with you in relation to the purposes for which you provided your contact details and in relation to similar products or Services. If you do not want to receive communications from us, please indicate this by contacting us at unsubscribe <[email protected]>.. Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes.

Collection and Use of Third Party Personal Information

You may also provide personal information about other people, such as their email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at [email protected].

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions. GoZen Engage uses and transforms to any other app of information received from developers.google.com/terms/api-services-user-data-policy

User Data Supplementation

We may receive additional demographic information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

GoZen Engage obtains this business contact and Company information from third party sources, such as business intelligence platforms. The information obtained by these third-party sources is from publicly available sources such as news articles and from third party companies. This information is used to support GoZen Engage marketing and sales efforts. The GoZen Engage sales team may contact you based on this information to gauge your company’s interest in GoZen Engage services and technology solutions. You may opt-out of these communications at any time by clicking the unsubscribe link provided in the email or by sending a request to the following: unsubscribe [email protected].

Your information won’t be sold or rented out.

We won’t sell or give anyone else access to your personal information. We may share aggregated demographic and statistical information with our business partners, but this information cannot be used to find out who you are as an individual.

In general, we may share information with third parties for the following limited reasons:

Your information to the people who do work for us. We work with service providers to help us give you the services you need. We let some of the people who work for these providers see your information, but only to the extent that they need to in order to do their jobs for us. Our contracts with our service providers say that they must use technical safeguards to keep your personal information and data private, use it only to provide services to us, and treat it according to this privacy policy. Payment processors, hosting services, email service providers, and tools that measure web traffic are all examples of service providers.

Your account information to the person you pay. I

f your account holder’s information is different from the billing contact information, we may tell the billing contact who you are and what your account information is if they ask. We will usually try to let you know about such requests. You agree to this by using our services and agreeing to our privacy policy.

Your company with your email address. If the email address you used to sign up for your account belongs to or is controlled by an organization, we may give that organization your email address to help them figure out who in their organization uses our services and to help them with their enterprise accounts.

Information has been grouped together or taken out of context (anonymized) to help improve or market our services. We do this so that no one can be reasonably identified or linked to any of the information we share with third parties to improve or promote our services.

If a cookie is there, we can advertise our services. We might ask advertising networks and exchanges to put ads on other websites that promote our services. We may ask these third parties to show these ads based on a cookie that was put on your computer when you visited one of our websites. If we do this, we will not give the advertiser any other personal information. Our advertising network partners may also use cookies, page tags, or web beacons to collect non-personal information about what you do on this site and other sites so they can show you ads that are more relevant to you based on what you like.

Your information if the law says or lets them. We may share your information if the law requires or lets us, or if we think it’s necessary to protect our rights, your safety or the safety of others, or to follow a court order, subpoena, or other legal processes that have been served on us.

Your information if the business changes hands or how it is set up. If the ownership of all or most of our business changes, or if we do a corporate reorganization, such as a merger, acquisition, consolidation, or any other action or transfer between GoZen Engage entities.

HOW LONG WE KEEP THE INFORMATION YOU GIVE US

We usually keep your information for as long as you have an account with us or as long as we need it to provide services to you, meet our legal obligations, settle disputes, or follow and enforce our agreements. Data that we delete from our servers may still be stored on backup media away from our servers for up to about one month. variety of reasons, such as letting those third parties get in touch with you for marketing reasons. If you agree, you can change your mind later, but if you don’t want to hear from a third party to whom we gave your information with your permission, you’ll have to contact that third party directly.

Please note that if you’re a Customer who has asked us to keep your personal information private, we won’t give it to third parties unless we’ve (a) told you, like in this privacy policy, (b) gotten your express permission, like through an opt-in checkbox, or (c) de-identified or grouped the information so that individuals or other entities can’t be reasonably identified by it.

You agree to the above disclosures when you use our services or visit our websites.

Some of the applications or user interfaces you find on our sites are run by third parties, who may ask for your personal information. We are not in charge of how these third-party services or apps handle your personal information. Before using a service, website, or app from a third party, you should carefully read its user terms and privacy statement.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

How To Contact Us?

If you have any questions about our privacy policies, please contact us at [email protected].