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Automate 24/7 patient support and appointments

Create data-trained conversational AI chatbot that answer patient questions and schedule appointments on Autopilot.

50,000+ Businesses trust us. 1,135+ Reviews

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Cut Down Your Admin Workload More Than Half

24/7 Student Support

Repetitive Questions Handling

Appointment Automation

Multi-channel Support

Support Patients Anytime with 24/7 Availability

Never leave your patients waiting. With 24/7 availability, the chatbot ensures:

Round-the-clock assistance for appointment bookings and answering queries.

Support during off-hours, weekends, and holidays without delays.

A seamless experience for patients, no matter the time of day.

Free Your Staff from Repetitive Queries with AI Trained on Resources

Let your team focus on critical tasks while the chatbot:

Handles repetitive questions with preloaded FAQs and service knowledge.

Provides accurate and consistent responses using uploaded resources like medication guides and hospital policies.

Reduces the workload on your staff by managing routine patient inquiries.

Quick Appointment Scheduling with Automation

Simplify the appointment process with the chatbot’s automation feature:

Captures patients in need and identifies their requirements.

Schedules appointments and demos seamlessly.

Connects patients to the right department or specialist without delays.

Help Patients on Their Favourite Platform with Multi-Channel Support

Communicate with patients wherever they are by leveraging:

Integration with platforms like WhatsApp, Telegram, and your website.

Support your patients on the channels they are most comfortable with.

Smooth communication that improves patient engagement and satisfaction.

Integrate with tools you already use

Frequently asked questions

How quickly can we set up the chatbot on our website?

The chatbot can be set up in minutes. Simply upload your resources, such as FAQs or service files, train the chatbot, and embed it on your website using the provided code.

Does the chatbot support appointment scheduling for multiple departments?

Yes, the chatbot’s automation feature seamlessly allows patients to book appointments with specific departments or specialists.

Can the chatbot handle queries in multiple languages?

While the chatbot supports customization, language capabilities depend on the input provided. You can train it with resources in multiple languages to cater to diverse patient needs.

What platforms can the chatbot integrate with?

The chatbot integrates with platforms like WhatsApp, Telegram, and your website, enabling multi-channel support for patients.

How does the chatbot ensure accurate responses to medical queries?

The chatbot is trained on your uploaded resources, such as FAQs and service files, ensuring it provides precise and relevant answers based on your data.

Can the chatbot recommend specific services or products based on patient input?

Yes, the chatbot can recommend relevant services, products, or solutions based on the context of patient queries, improving engagement and satisfaction.

Is the chatbot customizable to match our hospital or pharmacy branding?

Absolutely. To align with your branding, you can customize the chatbot’s interface, including colors, fonts, and style.

What happens if the chatbot cannot answer a patient’s question?

Suppose the chatbot encounters a question it can’t answer. In that case, you can update its training data or add a custom response to ensure continuous improvement.

How does the chatbot help reduce the workload of medical staff?

The chatbot manages repetitive queries, automates appointment scheduling, and handles common FAQs, freeing staff to focus on more critical tasks.

Does the chatbot support bulk messaging for appointment reminders or updates?

Yes, the chatbot’s automation feature allows you to send proactive messages, such as appointment reminders or updates, improving patient adherence.

Can we update the chatbot with new medical knowledge or FAQs as needed?

You can continuously update the chatbot with new resources or revised FAQs to ensure it provides up-to-date information.

Does the tool provide insights or reports about patient interactions?

Yes, the chatbot generates reports on patient interactions, including chat trends and lead data, helping you analyze and improve patient engagement.

Automate Patient Support and Appointment Scheduling

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